FAQ
Frequently Asked Questions
What does the digital file license include?
The license allows personal use of the purchased digital files. You can print the 3D models for personal use, but selling, sharing, or modifying them for commercial purposes is strictly prohibited.
Can I request a refund for a purchased digital file?
No, downloaded digital files are non-refundable unless there are evident errors in the file itself.
Can physical products be returned?
Yes, physical products can be returned within 14 days of receipt, provided they are unused and in their original condition.
Can I use the designs on t-shirts for personal purposes?
You can wear the physical products for personal use, but reproducing or using the designs for other purposes is not allowed.
What should I do if a digital file doesn’t work properly?
Contact us via the form in the Contact section of the website. We will investigate the issue and provide a solution.
Can 3D models be uploaded to online platforms?
No, uploading files to public platforms or sharing them with third parties is not permitted.
Where can I find the complete terms and conditions?
The full terms and conditions are available here.